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1. Introduction

At Ways 2 Wilderness, we're committed to protecting your privacy and personal information. This policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

• Personal Information: To provide our services, we may collect:
  
  • Full name
  • Contact information (address, phone, email)
  • Driver's license details
  • ID number or passport
  • Payment information
  • Age
  • Location data (if using GPS tracking features)
• Non-Personal Information: We may also gather non-identifiable information like website traffic data to improve our services.

3. How We Collect Information

We collect information through:

• Online bookings (website, app)
• Rental location interactions
• Phone calls
• Email correspondence

4. Why We Collect Information

We collect this information to:

• Process your rental agreements
• Verify your driver's license
• Provide excellent customer support
• Send booking confirmations and important updates
• Communicate special offers (with your consent)
• Comply with legal requirements

5. How We Use Information

Your information helps us:

• Fulfill your rental requests
• Manage your customer account
• Enhance our services and offerings
• Conduct market research
• Meet our legal obligations

6. Disclosure of Information

We may share your information with:

• Service providers (e.g., payment processors, insurance companies)
• Legal authorities (when required by law)
• Third parties with your explicit consent

7. Data Security

Camp4x4 takes data security seriously. We implement:

• Secure data storage
• Strict access controls
• Data encryption
• Employee training on data protection

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy. We dispose of data securely when it's no longer needed.

9. Access and Correction

You have the right to access and correct your personal information. Contact us to request access or make corrections.

10. Direct Marketing

You can opt-out of our marketing communications at any time.

11. Updates to this Policy

This policy may be updated. We'll notify you of any significant changes.

12. Contact Us

For privacy-related inquiries, contact us at [insert contact details].

Ways 2 Wilderness is dedicated to protecting your privacy and ensuring a safe and enjoyable rental experience.